This form allows you to get a real opinion on the services you offer in your salon. The clients fill this out to state how they feel about their service. It's best to have several clients fill these out for at least a week. You can read them at once so you will not know who filled out each form. It's anonymous. Highlight the areas that need improvement with one color. Highlight the areas of excellence with a different color. An employer/employee conversation should occur to figure out how to excel in all areas.